In a newspaper interview published on Saturday, CEO of Google’s search engine warned against the pitfalls of artificial intelligence in chatbots, as Google parent firm Alphabet struggles to compete with blockbuster software ChatGPT.
“This kind of artificial intelligence we are talking about right now might sometimes lead to something we call hallucination,” Prabhakar Raghavan, Google’s senior vice president and head of Google Search, told the German daily Welt am Sonntag.
“This then expresses itself in such a way that a machine produces a persuasive but entirely fabricated answer,” Raghavan wrote in remarks published in German. One of the most important objectives, he continued, was to keep this to a minimum.
Google has been on the defensive since OpenAI, a startup backed by Microsoft for approximately $10 billion, debuted ChatGPT in November, which has subsequently astonished users with its startlingly human-like responses to user queries.
Alphabet Inc launched Bard, its own chatbot, earlier this week, but the software incorrectly revealed information in a promotional video, costing the business $100 billion in market value on Wednesday.
Alphabet, which is still performing user testing on Bard, has not announced a release date.
“We certainly feel the urgency, but we also feel a tremendous amount of duty,” Raghavan explained. “We do not want to mislead the people.”